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User Access Roles

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User Access Roles

Docfox app different user roles
Table to show the different user roles

Add a new user #

User Access roles are decided during the initial Onboarding Process once you signed on with DocFox. In order to add a new user, you will need to provide their First Names, Last Names, Mobile Number and Email Address including the user role they will be assigned to. Once a new user has been given access to DocFox, the user will receive an email with a link to accept their DocFox invitation. This invitation does not expire and can be accepted at any point. 

If you would like to add or change users then please contact support@docfox.co.za or use the Live Chat button in the software to get in touch with our Customer Support Team.

Please provide the below to our Customer Support Team in order to invite a new user:

  • First Names.
  • Last Name.
  • Mobile Number.
  • Role (Officer/ Super Inviter / Inviter).
  • Reporting Officer: If the user is an Inviter or Super Inviter then one existing Officer will be the dedicated Reporting Officer.

Delete/Remove an existing User #

If you would like to add or change users then please contact support@docfox.co.za or use the Live Chat button in the software.

Please see the below information to provide to our Customer Support Team in order to delete/remove an existing user:

  1. The name of the user whose access will be revoked.
  2. The name of the user who we should transfer any existing applications to.
  3. Once this information has been provided then we will first transfer any existing applications to the new user and only then will we revoke access.

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You are being redirected to the DocFox App Login. Click ‘Continue’ to proceed to the DocFox App or ‘Cancel’ to stay on this website”.

Attend Our Upcoming Webinar