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Verify your client’s bank account

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Verify your client’s bank account

Bank Account Verification is not enforced by the FIC, however, it is prudent to ensure that the bank account you are paying money into, or collecting from, is correct and valid. You can mitigate financial and reputation risks associated with fraud by using DocFox’s instant account verification service. You will be able to final Approve an application without verifying your client’s bank account information.

How to verify a bank account #

  1. Navigate to ‘Bank Details’ on your navigation panel.
  2. Click ‘Get Started’ to load your client’s bank details.
  3. You will be prompted to enter your client’s banking details to be verified.
  4. Select your client’s Bank from the drop-down.
  5. The universal Branch Code is pre-populated and can be edited.
  6. Manually enter your client’s Bank Account Number.
  7. Select the Account Type from the dropdown. You may leave it blank if it is not known.
  8. Click ‘Verify Details’ to process the banking details. The API call is then made to the Banks.
  9. The Managing User of the application will receive an email notification once the results have been returned.
  10. Once the information has been returned, click ‘View’. 
  11. You will have the option to ‘Reject’ or ‘Approve’ the returned results.
  12. You may add as many bank accounts to verify.

Note: Please note the following is not editable when entering in the bank account details:

  • ID Number/ Registration Number.

List of Banks you can verify against #

Only SA AVS participating banks can be verified. Please see the list of Banks below

ABSA Bank

African Bank

Bidvest Bank

Capitec Bank

Discovery Bank

First National Bank

Grindrod Bank

Access Bank (Previously Gro Bank)

Investec

Mercantile Bank

Nedbank

Rand Merchant Bank

Sasfin Bank

Standard Bank

Tyme Bank

 

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